As Diamond Braces expands our operations, we are seeking an experienced HR Director to develop a scalable HR framework that supports our growing team. This role is crucial for enhancing our workplace culture and ensuring our teams are motivated, engaged, skilled, and well-supported in their roles.
You will partner closely with department leaders to foster an environment of superior employee support and engagement. This position will direct a dedicated team spanning Learning & Development, Recruiting, HR Operations, and Benefits. The ideal candidate should be comfortable with building processes from scratch and influencing organizational change rooted in a people-first mentality.
This role is In-Person/Hybrid based in our Englewood, NJ office and will require travel across the Tri-State area to support our office teams.

Who We Are

At Diamond Braces, we believe in creating a brighter future and enhancing the quality of life through healthier smiles. Upholding our “No Smile Left Behind” philosophy, our mission is to offer customer-centric orthodontic care that is founded on Affordability, Accessibility, and Amazing customer service (the ‘AAA Experience’). We are committed to ensuring every individual can embrace the confidence that comes with a healthy and happy smile.
Since our founding in 2000, Diamond Braces has continued to earn the trust of thousands of clients and create better access to orthodontic care throughout the Tri-State area. We have created over 100,000 new smiles (and counting) and expanded to include multiple locations, with over 60 Orthodontic practices providing high-quality care for our patients. Our vision is to treat patients and employees with the highest ethical standards.
Our goal for the future is to increase our footprint through underserved communities and provide quality orthodontic care for generations to come. We have become known for being one of the most experienced and affordable orthodontic providers, passionate about delivering expert care and making people smile.

What you can expect with a career at Diamond Braces:

• Competitive salary
• Health, Dental, and Vision insurance packages
• PTO
• 401(k) with company match
• Discounted orthodontic care for you and your family
• Ample growth & advancement opportunities

Essential Functions

• Develop and execute a comprehensive HR strategy that supports organizational growth, enhances employee engagement, and maintains compliance with employment laws
• Lead and develop the HR team to ensure the department can scale effectively with the growing needs of the organization. This includes direct oversight of Learning & Development, Recruiting, HR Operations, and Benefits teams.
• Cultivate a positive work environment through effective employee relations, recognition programs, and retention strategies.
• Develop and implement performance management systems that reflect company values, encourage performance excellence, and anticipates future talent needs including succession planning and growth initiatives.
• Analyze and restructure organizational charts to improve efficiency and communication within the organization.
• Lead change management initiatives to help the organization adapt to necessary changes and evolutions, including technology integration, workflow improvements, and cultural shifts.
• Design initiatives aimed at boosting morale and decreasing turnover, such as employee recognition programs, team-building activities, and avenues for open communication.
• Spearhead the collection, analysis, and interpretation of employee data to inform strategic decision-making within the organization, communicating plans to leadership.
• Foster a culture of support and well-being in all employee interactions.
• Ensure all HR practices comply with federal, state and local legislation
• Manage investigations and ensure appropriate disciplinary actions are taken, mediating disputes internally to prevent litigation and maintain and positive work environment.
• Additional duties as directed by management company needs.

* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.